POOLCENTER.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress

POOLCENTER.com

Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

What does this mean?

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of POOLCENTER.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
09-11-2009
Fast shipping & good price on the merchandise ordered.

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
08-20-2009
Within one hour poolcenter emailed me with confirmation of order. I called back that same hour to pay by phone and give my credit card info -nobody knew about my order and could not find my info at all never got a call from them. never got the...

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
08-02-2009
Part shown on website not correct. Still waiting after severl inquiries as to the staus of my return, I even purchased the correct part through them in a show of good faith. Nothing but silence for several weeks. NEVER again.

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review
Online Shopper
08-02-2009
My major complaint was that on your website it said "In Stock" which was why I ordered it from Poolcenter.com and not another company. THEN the next day I got an email that said it was on Back Order. I cannot complete this in 225 characters.

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
07-25-2009
I was very satisfied with this purchase and other items I have purchased from you. Your communication was great and I appreciated the fast delivery.

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
07-22-2009
Delighted to find the needed product which was out of stock locally, and at a very good price!

POOLCENTER.com has posted a response to this review.Read full review

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
07-21-2009
I have not yet used the product, so don't know how to rate it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
07-13-2009
The only reason I did not give your staff or other areas a 10 was that I was told a new pressure guage was included with the valve, which of course was not true.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
07-10-2009
thankyou for cancelling my order i will continue to have confidence in using your web site. The lady that helped me was fabulous!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
07-09-2009
I looked for a specific parts, The Pool Center had the diagrams to tell me what the part numbers ware, had the parts, and delivered them promptly. I ordred it on the web, and never talked to anyone.