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Mattel Reviews

05/21/2013
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Mattel Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 91% 92%

Neutral

 5% 6%

Negative

 4% 3%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.4 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

8.8 out of 10

Price Relative To Other
Online Retailers:

8.5 out of 10

Shipping Charges:

7.0 out of 10

Variety of Shipping Options:

8.1 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.8 out of 10

Product Met Expectations:

9.0 out of 10

Customer Support:

8.7 out of 10

Product Availability:

8.8 out of 10

Returns Process:

9.0 out of 10

Recent Reviews for Mattel

Showing 11 - 20 of 1167
  • Ratings for the site & Shopping Experience
    May 21, 2013
    The prices through Mattel are lower than what is charged in the stores. I liked that. I could buy direct and not have to travel to different stores looking for the items.
  • Ratings for the site & Shopping Experience
    May 21, 2013
    Good buying experience however i higher selection of African American toys would be fantastic. So Doc McStuffins, Iridessa, Tiana as well as Barbie.
  • Ratings for the site & Shopping Experience
    May 21, 2013
    This review is "highly" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 21, 2013
    This review is "quite a bit" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 4, 2013
    This review is "highly" satisfied with the purchase experience at Mattel.
    Ratings After Purchase Has Been Made
    May 21, 2013
    This review is "highly" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 9, 2013
    This review is "quite a bit" satisfied with the purchase experience at Mattel.
    Ratings After Purchase Has Been Made
    May 20, 2013
    good product
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "not at all" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "quite a bit" satisfied with the purchase experience at Mattel.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    Great prices on toys!
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