LIDS Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

LIDS
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 8.8
Customer Support: 8.7
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of LIDS


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-07-2009
For your military custom graphics ie., Air Force,being retired Air Force I wish that I could have chosen to have "Retired Air Force" inscribed on the hat.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
Great embroidery!! The hat was delvered much faster than I expected. Great work LIDS!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
11-06-2009
The hats I bought varied widely in size, even though I bought the same size product and brand. Also, when I contacted the seller, they said I wouldn't get a return shipping refund because the the products are not defective.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
11-06-2009
I ordered a hat and got the wrong size. It was a ridiculous experience to figure out how to resolve the issue. I went to the store and was told to call customer service then CS told me to go back to the store to return the hat.... OMG......
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-05-2009
Era hat sizes are out of whack. Everything is too big by one size.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
n/a
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-02-2009
Delivery seemed to take a long time
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-01-2009
Item took too long to be delivered to store.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
i love the hat and always plan to buy more
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
i love my new lids!