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Go-Titanium.com Customer Reviews

Store Details

Store Ratings* Summary


Go-Titanium.com

Over 1,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 4.3
Would Shop Here Again: 4.7
On Time Delivery: 3.6
Customer Support: 3.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Go-Titanium.com


Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
02-05-2012
I ordered a custom made Phiten necklace for my son as a Christmas gift and also an "in stock" one on Thanksgiving weekend. I did not receive my order until the second week in JANUARY! On the custom made one of the "P" beads on the custom made one...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Missi W.
01-20-2012
The website stated that my product was available. After placing the order, I tried to track my order and the website stated my order was ready to ship. It said this for over 2 weeks. I emailed them about this, I called and left a voicemail about...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
01-16-2012
I ordered 2 necklaces on 12-13-11. The first one just came in on 1-13-12 and the 2nd one still has not arrived (I have e-mailed customer service on it again). In the past, it only took two weeks to receive and while I understand it was the holiday...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
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Go elsewhere!
01-15-2012
never received order when promised and still waiting for it??
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-06-2012
I did not receive my merchandise in the mail and it has been well over a week, since 12-27-2011.
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-04-2012
I am still waiting on my order which was originally purchased in early December. I would like to get an update on my order and when it will be shipped?
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
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readywalk
01-04-2012
They have contacted me by email. The response was that the order was still being processed and would ship soon. I DO NOT HAVE THE ORDER! No date was given. I find this suspicious, as they have my money and I have no idea when my grandsons will...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
01-02-2012
i ordered item on 11/28/11. Still have no satisifaction.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Grandma J
12-28-2011
I have been on the phone 35 min. about not recieving my order - placed 12-10. This is my 5th call - 6 messages left 4 emails - Never heard back. today is 12-28. No product and not able to get ahold of them.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
disappointed
12-27-2011
I ordered a necklace & wasn't told I wouldn't have my order until the day I was looking for it due to the delivery method I had chosen. This was to be from Santa but luckily we came up with something else. I understand the order was placed 2 weeks...

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