SecurePets.com Customer Reviews

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Store Ratings* Summary

Overall Rating:
   Rating in Progress


SecurePets.com

Over 2,500 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of SecurePets.com

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
12-06-2008
A very easy way to find a product. Thank you
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
12-02-2008
It was a pleasure doing business with Secure Pets, and I would not hesitate to recommend to others,or to use again in the future. The prompt customer service was very much appreciated. The entire experience was very positive. Thanks to all!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
12-01-2008
Actually showed up faster than I expected.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
11-19-2008
Thoroughly satisfied.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
10-16-2008
I was very leary purchasing anything on-line. when I received my product in good shape and exactly as advertised, I would highly recommend anyone in the market for this type of product to contact you.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
10-15-2008
I received a broken pet flap and I called securepets and they sent me a new one without any issue at all. It was excellent customer service.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
08-26-2008
For some reason the cover keeps unsettling after my cat uses it causing the simplyclean to stop. Then I have to adjust it- almost constantly. It has to be watched. Any suggestions??
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
08-12-2008
Someone in your warehouse marked the 8 in my post box to a B. It took two weeks to get here. Not happy
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
08-08-2008
Too expensive for what I received.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-27-2008
Product just what we were looking for and available to Canada, which was a bonus! Easy ordering, prompt delivery with no damage to package, email confirmation, etc. Plan to make future purchases from SecurePets!! T&S Jarvis, Nova Scotia, Canada
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