A.T. Cross Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Outstanding
Good
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Poor
Reviews of A.T. Cross |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
12-01-2009
Wasn't expecting the order to take two and a half weeks to process and for me to get the product a month after I ordered it.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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jimleejetpilot
11-25-2009
I never received the item I ordered.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-23-2009
Just bought a refill for pen. Looks just like the old one, but the pen will not turn to extend the tip for writing
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Venez27
11-18-2009
Cross will always provide excellence with their products, there is a real commitment with quality in every single sale.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Julie
11-16-2009
took a little bit to find shipping information and was surprised to find out that no tracking tool was used when sent via USPS. I tried to call Customer Service only to find it was closed...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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BOB
11-12-2009
I LOVE MY CROSS PEN AND PENCIL SET RECEIVED 20 YEARS AGO AS A WEDDING GIFT FROM MY WIFE. I USE THEM EVERY DAY. THE PENCIL WAS REPLACED ONCE
BY CROSS. I RECOMMEND CROSS FREQUENTLY.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-11-2009
Would like a lighter shade of blue for your ink cartridges, and perhaps other colors ? I know you hve brown, which seems strange. Red would be a preferred color.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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the professor
11-09-2009
I love my aged sterling silver fountain pen and am delighted to be able to obtain ink cartridges for it so easily.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-05-2009
Ordered two red refils for the traditional cross pen style and two weeks
later they were not shipped. Took abouit a month to get pen refils.
Not Good.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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RKS
11-03-2009
It was extremely hard to find pen refills for the Contour pen.
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