Forzieri Customer Reviews

Store Details

Store Ratings* Summary


Forzieri
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.5
Would Shop Here Again: 7.7
On Time Delivery: 7.8
Customer Support: 7.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of Forzieri


Overall Rating 2 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
12-08-2009
The online (email) contact service did not work. I wrote twice because my order was "processing" for over 10 days with no explanation. Customer Service claims to have written me an email, which I never received. I finally had to call.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Harshal
11-21-2009
After Payment , not yet received my item. always taking lots time for that
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 8 Customer Support
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E.Markus
11-11-2009
I was upset just a bit that my order took almost 2 weeks to get here. The items say, "Usually ships in 24 hours," - well . . . HaHa - not the case. The items were packad very lavish and richly in the Forzieri box with a little note - very nice!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Mayqueen1
11-07-2009
I placed an order on 10/22, and per their online advertising, they promised that the item "usually ships within 24 hours". On 10/29 I received an email stating "Estimated shipment date is by the middle of November". I am TOTALLY DISGUSTED.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 3 Customer Support
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annaa
11-03-2009
I bought an on sale bag and hope it will be a great purchased. The bag came in 3 days. It had worn out both corner and some dirty spot. Contact customer service to return, but I have to pay restocking fee 10 percent. bad experince
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kikila
10-25-2009
I can not believe how quickly my order arrived! I recieved my rings two days after I placed my order. To top off the amazing delivery, the 3 Antica Murrina rings I got are gorgeous!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
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renato
10-12-2009
I tried to put me the watch,but the lock is closed.Plese call me back at 2104084577 in san antonio texas,please.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-02-2009
Gorgeous products, outstanding customer service and very sophisticated website.