Adorama Reviews and Store Ratings | Bizrate
Home › Store Ratings › Adorama

Adorama Reviews

10/05/2013
For over 35 years, Adorama has been the destination for Professional Photographers, Cinematographers, and entertainment enthusiast. Experience the same unparalleled customer service that others have enjoyed since 1975. Adorama is committed to providing product videos, educational content and reviews to help you understand each product and its features. Order by 8pm E... Show More For over 35 years, Adorama has been the destination for Professional Photographers, Cinematographers, and entertainment enthusiast. Experience the same unparalleled customer service that others have enjoyed since 1975. Adorama is committed to providing product videos, educational content and reviews to help you understand each product and its features. Order by 8pm EST and it ships the same day.
Circle of Excellence - Adorama

2002 Winner

Circle of Excellence

1 years

Adorama Store Rating Ratings are for the past 90 days only.

Back to overview

Overall Satisfaction:

9.3 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 96% 97%

Neutral

 1% 0%

Negative

 3% 2%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

9.1 out of 10

Clarity of Product Information:

8.9 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

8.9 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.4 out of 10

Returns Process:

8.2 out of 10

Recent Reviews for Adorama

Showing 1 - 10 of 1572
  • Eric B.
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Good prices. Good return policy. Close to where I work in NY. Couldn't be happier. Thanks. Eric A. Burnham
  • komie
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    nice experience
  • Bob
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    While I have not purchased anything in the past couple years from Adorama (I got a lotta stuff) I have had very good dealings with Adorama in the past and consider them one of my "go to" places for camera items.
  • Ted
    Ratings for the site & Shopping Experience
    Sep 29, 2013
    As an amateur on a budget I know Adorama will have low priced products that are still great quality.
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    One of the tripod legs had a small dent. It looks to be only cosmetic but still a dissapointment. I didn't have time to get a replacement but canceled my national park vacation (govt shutdown) so might try to replace it now that ... Read full review »
  • Divenolte
    Ratings for the site & Shopping Experience
    Sep 25, 2013
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    The tripod was out of stock, so contacted to determine a solid estimate of item, or find a substitute. The backordered item ended up coming very close to original delivery date. All ended up good.
  • tom
    Ratings for the site & Shopping Experience
    Sep 21, 2013
    I have had great service from you. Learned about your products from Mark Wallace and Creative Live shows. You and B&H are the only two stores I trust to buy from when it comes to Photo equipment
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    The product itself is OK. all of the slide and transparency kits are junk.Out of 40 transparencies 15 were good. None of the 35 mm slides were any good. threw all of them away.
  • Ralphy
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Quick and easy .. chat is very cool very real people very helpful
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 18, 2013
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    Once it was shipped it was quick but it took more than a week to be set into motion.

    From Adorama

    Thank you so much for leaving your Biz Rate feedback following your recent visit to the Adorama website, although I was concerned to read that this was your experience. It sounds as though you placed your order immediately before or during our ... Read full response »
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I placed an ink order yesterday but only learned this morning via email that my one item is back ordered. SUGGESTION: Your email to back-ordered customers should contain a link that automatically lists and allows them to cancels ... Read full review »

    From Adorama

    Thank you so much for leaving your Biz Rate feedback following your recent visit to the Adorama website, although I was concerned to read that the inks you wanted to order were back-ordered. Thank you for your suggestion regarding the introduction ... Read full response »
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Used Adorama for several years. Recommended to friends. Never had a problem.
Store Ratings and Reviews Store Overview Store Detailed Ratings
Show
Hide
Hide

See the 2013 Circle of Excellence Winners!

© Shopzilla 2013

Stores are responsible for providing Bizrate with correct and current prices. Sales taxes and shipping costs are estimates; please check store for exact amounts. Product specifications are obtained from merchants or third parties. Although we make every effort to present accurate information, Bizrate is not responsible for inaccuracies. We encourage you to notify us of any discrepancies by clicking here.

Store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.