Brook Mays Music Co. Customer Reviews

Store Details

Store Ratings* Summary


Brook Mays Music Co.
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.1
On Time Delivery: 9.0
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Brook Mays Music Co.


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ptpark
02-06-2010
Never heard of Brook Mays until I searched for the Denis Wick wooden bass trombone mute. Hickey's didn't have it & found it at Brook Mays. I frequently shop online, and will certainly shop at Brook Mays in the future.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Jose
02-02-2010
I am still waiting for my product at this point in time!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Peaveyed
01-26-2010
I purchased two bird whistles after speaking with a customer service rep. who assured me that the items I was looking for was what they were selling. Not only was it the wrong brand of product, it had very poor quality, and took forever to arrive.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jasmin
12-13-2009
Excellent value - Super fast shippng and it literallt saved my daughter's Christmas concert performance!!! THANK U!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-07-2009
Your online service is wonderful...just wish you still had the storefront in South Austin!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MANCHITA
12-01-2009
THE EXPERIENCE WAS GREAT; THE SERVICE WAS VERY FAST, AND ACCURATE; THE QUALITY OF THE PRODUCT IS PERFECT! THANK YOU VERY MUCH FOR YOUR SERVICE!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Bill
11-15-2009
There should be a picture on the web site