Brook Mays Music Co. Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Brook Mays Music Co.
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Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 7.7
Customer Support: 8.6
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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Reviews of Brook Mays Music Co.

Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
When I ordered this item the website indicated there were 6 units available. I expected the item to be shipped within 24 hours. It took 10 days to get to me.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Fast shipping! Easy to use web page! Wish they would allow Pay Pal as a payment option.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
Great customer service rep!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-23-2009
Chris @ Brook/Mays was very helpful in filling my order. From start to finish, he was prompt and courteous. I will recommend Chris @ Brook/Mays to all I know who are purchasing musical equipment.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
09-19-2009
You were out of what I wanted and I don't need it anymore.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
09-15-2009
Working with the customer rep went well and they got back to me quickly. It would be nice if there was some follow-up to let me know when I might expect the item on backorder.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
09-11-2009
I ordered a book for my daughters flute and this was the only site that had the book and the price was outstanding. I will come here the next time I need to purchase amything for my childs band class.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
09-08-2009
It was easy working with Brook Mays.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
09-03-2009
keep up the good work
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
08-28-2009
The product is excellent wish the stocking was maintained for quicker shipping. Long wait for the product I ordered.
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