Home > Store Ratings > Brook Mays Music Co.

Brook Mays Music Co. Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Brook Mays Music Co.
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.2
On Time Delivery: 7.6
Customer Support: 8.5
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Brook Mays Music Co.

Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Bill
11-15-2009
There should be a picture on the web site
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		annwho
11-11-2009
Thanks for the quick processing
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		"Dr.J"
11-08-2009
Wonderful Service!!!
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
Read full review 		tubzguy
11-06-2009
When I ordered this item the website indicated there were 6 units available. I expected the item to be shipped within 24 hours. It took 10 days to get to me.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		JJSMOM
11-02-2009
Fast shipping! Easy to use web page! Wish they would allow Pay Pal as a payment option.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Reed
10-22-2009
I bought a stand for my bass, but the pin on the bass is long enough so it's difficult to use the bass stand. I'm still trying to figure out what to do.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review 		saxmom63
10-11-2009
Great customer service rep!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Bill
09-23-2009
Chris @ Brook/Mays was very helpful in filling my order. From start to finish, he was prompt and courteous. I will recommend Chris @ Brook/Mays to all I know who are purchasing musical equipment.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review 		paradocs
09-21-2009
we never received anything yet
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
09-19-2009
You were out of what I wanted and I don't need it anymore.
1  |  2  |