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Brook Mays Music Co. Customer Reviews

Store Details

Store Ratings* Summary


Brook Mays Music Co.
Customer Certified
Over 2,500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.6
On Time Delivery: 8.6
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Brook Mays Music Co.


Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-31-2012
My daughter loves the lime green music stand. It got here fast too, Thank you.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-23-2012
great prices and super fast shipping.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 8 Customer Support
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Mike
01-17-2012
Quick response from Customer Service due to delayed order.12/24/2011 - Placed Order12/27/2011 - Notified that Product was out of stock. 7-10 business days wait1/13/2012 - Checked status online; UPS shows "Delivery Confirmation:1/13/2012 - Sent email...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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LB6
12-30-2011
I didn't receive a date that let me know when the item i ordered would arrive
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Theresa
12-22-2011
I was very happy with the customer service. The guitar that I ordered was scratched and gouged on the face plate... I called customer service. They were able help me resolve my issue, and get the face plate exchanged. I appreciate the...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-20-2011
Had not heard of or used your company before. Pleasantly surprised by the fast delivery. Product not opened yet since it is a Christmas present.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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VWC
11-20-2011
I've ordered from Brook Mays in the past and forgot their name until I did a search for the products I wanted to buy. Their prices were competitive so I placed the order with them.

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