Bobbi Brown Customer Reviews

Store Details

Store Ratings* Summary


Bobbi Brown
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 9.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Bobbi Brown


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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sister6
12-01-2009
I have always had excellent service & delivery. Items are well worth the price & last quite a while.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Happy Face
12-01-2009
I was surprised the eyeliner I ordered was so small. 0.1 ounce. For the price, I thought it would be twice that. It just came yesterday, so I can't comment on the product. Also, on the website I tried to find out if the products were animal tested.
Overall Rating 3 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
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Blue
11-30-2009
I did not recive any Hydrating Eye Cream Sample!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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iluvbobbi
11-30-2009
Surprisingly fast delivery. Exceeded my expectations.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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makeupmama
11-29-2009
Love Bobbi Brown! I live in a more rural area with a scaled down Macy's that does not have a Bobbi Brown counter and I so wish it did. Have you considered Bobbi Brown counters in smaller scale department stores? I'd be first in line.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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BABS
11-25-2009
THE FOUNDATION I ORDERED WAS VERY NICE BUT IT MAD ME LOOK TO PALE. I EXCHANGED IT FOR A TINTED MOISTURIZER (BALM) WHICH I HAD AT ONE TIME AND IT GAVE ME MORE COLOR
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-25-2009
The new compact I ordered, just really doesn't look that good on me, I'm surprised because my eye is blue.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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g
11-24-2009
love bobbi brown products and web site
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Scottie
11-24-2009
The previous Bobbi Brown that I purchased through a department on-line was fine at first, but then the clasp on the lid broke. I take it nowhere, keep it in my make-up bag at home. My current concealer is fine, so far, and I LOVE it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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pmp
11-24-2009
Always happy with purchases and enjoy the samples and free shipping - Thank You!!