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Build.com Reviews

05/25/2013

Build.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 96%

Neutral

 2% 1%

Negative

 3% 3%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.5 out of 10

Shipping Charges:

8.5 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.3 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.4 out of 10

Returns Process:

9.2 out of 10

Recent Reviews for Build.com

Showing 1 - 10 of 2258
  • Ratings for the site & Shopping Experience
    May 10, 2013
    My comments are based while not having received the items orders. Makes for a somewhat unrealistic evaluation. Survey should be done after the product is received.
    Ratings After Purchase Has Been Made
    May 25, 2013
    The emails I received regarding my order were unclear...which delayed receipt of the product. Once received, the product was very nice (cabinet knobs)
  • Ratings for the site & Shopping Experience
    May 25, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
  • Ratings for the site & Shopping Experience
    May 25, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
  • Ratings for the site & Shopping Experience
    May 25, 2013
    good expierence
  • Ratings for the site & Shopping Experience
    May 25, 2013
    I bought from you because the last time I did, the customer service rep was great. I bought a ceiling fan by a co that began with m, Meistersinger? Forgot to get the wall switch. She shipped for free. I remembered that. Quality ... Read full review »
  • Ratings for the site & Shopping Experience
    May 17, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
    Ratings After Purchase Has Been Made
    May 25, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
  • Ratings for the site & Shopping Experience
    May 25, 2013
    Great site to shop online! :)
  • Ratings for the site & Shopping Experience
    May 16, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
    Ratings After Purchase Has Been Made
    May 25, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
  • Ratings for the site & Shopping Experience
    May 25, 2013
    I was.as really surprised at the cost savings compared to the 2 big box stores.
  • Ratings for the site & Shopping Experience
    May 10, 2013
    Telephone support was excellent. I spoke with Keith White and he was very helpful.
    Ratings After Purchase Has Been Made
    May 25, 2013
    This review is "highly" satisfied with the purchase experience at Build.com.
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