Store Ratings* Summary
*Ratings are for the past 90 days only.
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Reviews of Szul.com |
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Online Shopper
May 13, 2008
I ordered the wrong ring size for my fiance's engagement ring and I called to see if I could change the size before it shipped so I would not have to return it. The customer service rep told me that it would not be a problem and said it was taken care of. It seemed too simple and I started to worry that I was just told that to get me off the phone. Past customer service experiences have taught me to worry. So I called the next day and spoke to a different rep who told me the ring size had been changed and confirmed the new ring size. I was very pleased that everything had been taken care of and the ring was received as promised. (more)
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Online Shopper
May 12, 2008
Not good quality was disapointed.
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Online Shopper
May 10, 2008
I didn't receive any shipping confirmation or order details via email.
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Online Shopper
May 07, 2008
The product was the perfect gift for my friends confirmation. I'm thinking about purchasing one for myself. Every part of this purchase went the way it should have. Thank you for making my experience memorable.
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Online Shopper
May 04, 2008
Thank you for taking the time to match the emeralds in both rings I ordered. My fiance' was shocked and it made our special event memorable. I will definately order again.
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Online Shopper
Apr 30, 2008
The quality was not quite what I expected.
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Online Shopper
Apr 22, 2008
The item will make a perfect 50th birthday gift. The giftee will also love the certification, which is one of the reasons for my choosing Szul.
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Online Shopper
Apr 21, 2008
good quality and fast delivery
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Online Shopper
Apr 14, 2008
I felt the merchant should have attemptted to contact me when they encountered the shipping delay / stock on hand problem. The Merchanted when contacted then explained the problem and tried to offer faster shipping when it was already in transit instead of automatically shipping fastest method or offer a rebate. Since this was my 1st experience, the impression I was left with would not favor repeat business. To their credit the merchandise was good quality at a fair price. (more)
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Online Shopper
Mar 26, 2008
i was very pleased with my experience. my order came much sooner than i had expected. the ring that i purchased was beautiful and it looked exactly like it did on the website.
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