Big Fitness Customer Reviews

Store Details

Store Ratings* Summary


Big Fitness
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 9.1

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Big Fitness


Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
Read full review
bet big
11-03-2009
Overcharge my account and still waiting to receive full order.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Read full review
harleyofma
10-31-2009
EXCELLENT PRICE ON BENCH. I HAVE NOT INSPECTED IT AS I JUST RECIEVED IT TODAY.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
snowy
10-20-2009
The instructions weren't all that clear. I also had to file down the arm for the front of the machine . . . the hole for the screw also put a burr into the arm. I filed it off . . . then it fit fine. The machine is excellent! Everyone loves it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Read full review
jackhenry33
09-26-2009
great product
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review
Ginger
09-20-2009
I didn't get a receipt for the three dvd's just the vhs, which came first. That was frustrating for me because I need to turn it in to ge reimbursed. I would love a receipt for all three. An email confirmation is not good enough for my employer.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
bigpoppa
09-14-2009
The clamps were just what we needed. They arrived quickly and were put to use right away.