ULTA.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

ULTA.com
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Over 100,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.3
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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Reviews of ULTA.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
The curling iron works exactly as i thought it would. It doesn't snag the hair, it's smooth and gets hot really quickly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Loved my stuff and it came quickly!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I did not receive the correct sale price for two of the same products i ordered and i am very dissapointed but will expect to return the items unless i am refunded the correct amount for the sale. I will never order online again until resolved.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I will not be ordering from Ulta.com again....I'm very dissatisfied...It didn't take that long to take my money out of my bank account but it's gonna take 7-10 busniess days to get my money back?! and to not have a product.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I'm only upset because the site states that all orders receive free samples, and I did not receive any!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I love Ulta
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I purchased 2 Stila lip stains in mango crush as gifts, the product did last a good long time. Overall was pleased with the color and the wearability was decent. The taste was pleasant.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
c. Booth's Lemon Sugar: I absolutely love this product - Delicious!!! It was easy to order and I received the product very quickly!!!
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I have not received the gift cards I ordered yet.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I FOUND IT VERY DIFFICUT TO ORDER ON LINE....NOT VERY FRIENDLY FOR ME TO ORDER....
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