Diamond.com Customer Reviews

Store Details

Store Ratings* Summary


Diamond.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.4
On Time Delivery: 9.3
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Diamond.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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annibee
11-19-2009
My ring came in good time and was exactly right. Last year when a ring I purchased lost a stone I sent it back after the warranty had expired, they replaced the missing stone at a reasonable price and shipped it back to me within a few weeks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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molly
11-18-2009
I loved my purchase very much.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Jacinthe
10-13-2009
The earrings I received are very beautiful. The colour of the kunzite stones is more intense than I expected. In addition, the earrings are well crafted. I will wear these very proudly.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
09-16-2009
Item sent was "used" and not at the standards expected. Returning item to get new item.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-14-2009
I entered N/A on some questions because I haven't opened the delivery yet because it's a present for my wife, and I want her to be the first ome to open it. ???
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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migjen1
09-14-2009
I am somewhat concerned about the ring that I purchased though. The size isn't large enough, and it is currently at the jewelers getting appraised and is delicate for sizing. They're afraid stones might come out.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Anita
09-09-2009
I had to have somebody straighten out the earwires. I cannot think of anybody that wants earwires that are not straight. After getting the wires reasonably straight there was no problem. Nice looking.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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myartangel
09-03-2009
beautifully packaged