Diamond.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.1

Diamond.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 9.2
Customer Support: 8.4
Products Met Expectations: 7.9

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Diamond.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-13-2009
The earrings I received are very beautiful. The colour of the kunzite stones is more intense than I expected. In addition, the earrings are well crafted. I will wear these very proudly.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
09-14-2009
I am somewhat concerned about the ring that I purchased though. The size isn't large enough, and it is currently at the jewelers getting appraised and is delicate for sizing. They're afraid stones might come out.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-14-2009
I entered N/A on some questions because I haven't opened the delivery yet because it's a present for my wife, and I want her to be the first ome to open it. ???
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
09-09-2009
I had to have somebody straighten out the earwires. I cannot think of anybody that wants earwires that are not straight. After getting the wires reasonably straight there was no problem. Nice looking.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-03-2009
beautifully packaged
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-28-2009
excellent website. Very easy to find what I was looking for, variety, presentation of product. Easy to buy. I knew, at all times, where the necklace was and when it would be delivered. It is an excellent, unique necklace, and a very good value
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
07-22-2009
My order was cancelled.I am based out of US & do not have a credit card issued in US, hence my order cannot be processed.I was v disappointed as this was not stated in the shipping policy.All it says was the billing add and the shipping add should...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
07-20-2009
My experience on diamond.com was extremely positive. It was easy to complete my transaction and the follow up by customer service regarding order status was very reassuring. When the order arrived, it was nicely wrapped and ready for gifting.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
07-18-2009
did not let me buy on installments, but charged my cc for 23$ immediately and I had t wait 15 days to collect my money back. Unbelievable!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-17-2009
The service was excellent I have no complaints whatsoever.