Lighting Universe Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Not Yet Rated

Lighting Universe

Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

Not Yet Rated – less than 20 reviews in the last 180 days.

What does this mean?

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Lighting Universe


Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
06-08-2009
The product does not meet my needs and I felt it was not accurately described. I am trying to contact the company to see if it is possible to return my items, but am having difficulty finding out how or if possible.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
05-29-2009
Have not received item yet. Someone told me or I read that item was to be delivered Thurs. Didn't see it yet!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
05-27-2009
The first item shipped to me was damaged. Another one was sent but I haven't gotten the instructions about how to return the damaged one.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
05-10-2009
Product came quickly but seemed flimsier than expected. It is also difficult to find the proper bulb for it, which is not even available on the site.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
04-29-2009
I'm very happy with the product I purchased, I wish I would have known how long it took to "confirm availability" (4 days) I would would have factored in the time and paid the extra shipping I needed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
04-21-2009
The product was better than I expected for the money. I was very satisfied with what I purchased and would use your store again.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
04-20-2009
Please fix your site so that when you look at an item, they you go back to the main page, you go back to the spot you where looking at. On your site you go back to the top of the page and then you must scroll down to where you were before.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
04-18-2009
tracking numbers from the shipper are quite useful. Some of the sources provide them, e. g., Kingston Brass, others do not, and the latter group suffers by comparison. With a UPS or FEDEX tracking number, planning ahead becomes much more accurate.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
04-15-2009
I was astounded with how fast my order arrived. Order Saturday, arrived the following Tuesday morning. WOW
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
04-14-2009
Because of the conditions imposed by Bongo Int. for international shipping I have been obliged to return the goods. I cannot pay 500 USd for goods of 160 USD. When I will find a better shipping method I will come to buy again.