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Lighting Universe Customer Reviews

Store Details

Store Ratings* Summary


Lighting Universe
Customer Certified
Over 500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.4
On Time Delivery: 8.9
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Lighting Universe


Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
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MITU
02-12-2012
The item did not look as good in person as it did online. It seemed cheap quality material
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-12-2012
Good selection and good pricing
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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GracieLove
02-10-2012
Great selections, I wish the same light fixture didn't come up 10 time over. It might make the search a little shorter than 3 days.
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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disappointed!!
02-09-2012
The light was not as expected. It was one that had to be used in a sequence of rope lights and was not intended to be used alone. I wanted a light I could plug in over my sink for energy efficient lighting and there was no plug etc. I called the...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Toni
02-06-2012
I love the lighting fixture that I ordered. It came before expected and looks wonderful in my tuscan dinning nook!
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Carol
02-05-2012
Through no fault of Lighting Universe my two artglass shades didn't match at all. The customer service agent saw me through every bit of returning and reordering. She contacted the manufacturer, sgave me her email and her direct line and went...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Judy
02-03-2012
Your products and service are excellent. I would buy your products again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Pat
01-31-2012
Great Product and great shipping time.
Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
01-31-2012
when I placed my order I thought it would be sent immediately. I am still waiting for most of the shipment. I asked for help in selecting the right components for my project and was mis-directed.Now I have to pay the return shipping for the part I...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-31-2012
The experience was very positive. Products arrived well packaged, on time and represented the information given online. The only thing I noticed is that the color of the shades was a bit off when the lights are not on. However, once they are lit,...

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