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Payless.com Reviews

04/07/2013
Payless.com sell a huge range of all types of shoes for men, women and kids. The site is fully searchable, and also offers a wide range of specialty shoes including orthopedic and 'non-skid', as well as offering information and advice on sizing and other important shoewear matters.

Payless.com Coupons »

Payless.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 92% 92%

Neutral

 3% 2%

Negative

 6% 5%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.8 out of 10

Satisfaction With Checkout:

8.9 out of 10

Product Selection:

8.6 out of 10

Clarity of Product Information:

8.9 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

8.4 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

8.9 out of 10

Customer Support:

8.9 out of 10

Product Availability:

8.9 out of 10

Returns Process:

8.9 out of 10

Recent Reviews for Payless.com

Showing 1 - 10 of 4914
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Mar 28, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Mar 26, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    nice selection of shoes and bags
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Payless.com.
  • Ratings for the site & Shopping Experience
    Mar 10, 2013
    I shop in different stores, two of my favorites are DSW and Macy's, but I received an email and coupons from Payless and realized that I had forgotten about this store which I like a lot. The web site is very nice and user ... Read full review »
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    Keep offering nice styles and colors. You always have something new for all seasons. Thank you !!!!!!
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    Always a great store from which to shop. My first time to look online and I'll definitely shop there again. Great prices and great selection. Easy to shop online!
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    They should make it where you could use a 20% off and free shipping at the same time. it will be the last time I order from them online.
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