Payless.com Reviews and Store Ratings | Bizrate

Payless.com Reviews

10/06/2013
Payless.com sell a huge range of all types of shoes for men, women and kids. The site is fully searchable, and also offers a wide range of specialty shoes including orthopedic and 'non-skid', as well as offering information and advice on sizing and other important shoewear matters.

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Payless.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

91% 92%

Neutral

3% 2%

Negative

6% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

8.7 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

8.4 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

8.9 out of 10

Customer Support:

8.7 out of 10

Product Availability:

8.9 out of 10

Returns Process:

8.8 out of 10

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