follow us:

Home › Store Ratings › Backcountry.com

Backcountry.com Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Backcountry.com
Customer Certified
Over 100,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 9.2
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Backcountry.com

Overall Rating 10 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Tim
02-13-2012
Backcountry has excellent service and no hassles on returns.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-13-2012
Arrived as promised. Excellent product at a great sale's price, and free two day shipping
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Norm
02-13-2012
Competitive pricing, great selection, FAST FREE delivery!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
02-13-2012
Fantastic company. Terrific to do business with. This particular item was ordered online in one color but sent in different color and was not available in the color listed online. Would have preferred being contacted rather than being sent wrong...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Ski
02-12-2012
The jacket I bought for my granddaughter was smaller for a medium (10-12), their usually a little more roomy.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Lv4powder
02-12-2012
I got the jacket when I needed it,went skiing this weekend, wore the jacket, and was pleased with it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Chris
02-12-2012
It is the best online store there is!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Erk
02-11-2012
fantastic! free 2-day shipping on a deeply discounted and very high quality item!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-11-2012
Great site and quick delivery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
02-09-2012
Love backcountry.com. This is my favorite online store to shop from. Great customer service!
1  |  2  |  3  |  4  |  5  |  …

Show
Hide
Hide

See the 2011 Circle of Excellence Winners!

© 2011 Shopzilla, Inc.

Muze for Music: Copyright 1984-2010 Muze Inc. For personal non-commercial use only. All rights reserved.

Stores are responsible for providing Bizrate with correct and current prices. Sales taxes and shipping costs are estimates; please check store for exact amounts. Product specifications are obtained from merchants or third parties. Although we make every effort to present accurate information, Bizrate is not responsible for inaccuracies. We encourage you to notify us of any discrepancies by clicking here.

Store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Email Signup  Get the hottest deals, products and exclusive offers.

Your email is safe - Privacy | Contest Rules

Congrats!  You're Bizrate's newest email subscriber.

Please check your inbox to complete your signup (and enter sweepstakes).