CrystalPlus.com Reviews and Store Ratings | Bizrate

CrystalPlus.com Reviews

10/06/2013

CrystalPlus.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.4 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

94% 88%

Neutral

6% 13%

Negative

0% 0%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.6 out of 10

Design of Site:

8.5 out of 10

Satisfaction With Checkout:

8.6 out of 10

Product Selection:

8.6 out of 10

Clarity of Product Information:

8.6 out of 10

Charges Stated Clearly:

8.9 out of 10

Price Relative To Other
Online Retailers:

8.9 out of 10

Shipping Charges:

7.7 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.9 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.7 out of 10

Customer Support:

8.9 out of 10

Product Availability:

9.5 out of 10

Returns Process:

Unavailable

Recent Reviews for CrystalPlus.com

Showing 1 - 10 of 18
  • Pat
    Ratings for the site & Shopping Experience
    Oct 1, 2013
    Great prices , great quality, not much competition out there!
  • The Maverick
    Ratings for the site & Shopping Experience
    Sep 29, 2013
    I like the variety of products offered by this merchant. Especially the easy going personalization process and walk through.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 24, 2013
    This was my first purchase through CrystalPlus and my only complaint so far is that I couldn't see a proof of the engraving layout before purchasing. We'll see how it goes.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 19, 2013
    The order process can be a little difficult. I don't like the way you lose information if you don't complete the information in time. We wanted to order the decanter set but didn't kow until talked to online chat person that it ... Read full review »
  • smokey
    Ratings for the site & Shopping Experience
    Sep 17, 2013
    It was so convenient to do this online. It was a special gift for a relative in California.
  • Millie
    Ratings for the site & Shopping Experience
    Aug 29, 2013
    I had to create my order a few times because when I would navigate to the next step, it would clear everything. That was a little frustrating, but over all...can't wait to see what it looks like. :)
    Ratings After Purchase Has Been Made
    Sep 11, 2013
    The plaque looked great! Thank you!
  • Omar Chaman
    Ratings for the site & Shopping Experience
    Aug 29, 2013
    Very user friendly site. Beautiful variety of crystal awards. I hope we wil receive as it is shown.
    Ratings After Purchase Has Been Made
    Sep 11, 2013
    Product is as it was shown. Delivered as it was expected. Effective Communication and service.
  • Joanne
    Ratings for the site & Shopping Experience
    Sep 10, 2013
    I have good experience ordering from CrystalPlus.com. The online chat helped me a lot. thanks.
  • Sandy
    Ratings for the site & Shopping Experience
    Aug 26, 2013
    wonderful selection of crystal awards
    Ratings After Purchase Has Been Made
    Sep 10, 2013
    I was very pleased with the piece I ordered and the quick turn around time.
  • El Capiton
    Ratings for the site & Shopping Experience
    Aug 26, 2013
    Customization price is too high.
    Ratings After Purchase Has Been Made
    Sep 8, 2013
    I am disappointed because I was told that if I approved my order in the time they requested it would have came in on time. However, the order came late and I missed the presentation date. Overall pleased with product but rush ... Read full review »

    From CrystalPlus.com

    Our standard production time is 2 business days after your personalization approval is received. There are also UPS shipping transit days to account for. During your checkout, please select the best shipping method to meet your due date. Our ... Read full response »
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