CarParts.com Customer Reviews

Store Details

Store Ratings* Summary


CarParts.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of CarParts.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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OILCAN
11-23-2009
Good Job !!! I wish everything was as simple as shopping with Carparts.com I feel as if I have a new friend in the auto parts industry. I shall always check Autoparts.com before I make a final decision on any future auto parts purchases. Believe It !
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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paul
11-21-2009
your prices were the best we could get for a naitonally known brand item
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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charlie
11-21-2009
good to do business with
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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pete
11-18-2009
got just what I expected
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BRED04
11-17-2009
I LOVE HOW CARPARTS IS FAST, CHEAP AND THE PRODUCTS ARE IN PERFECT CONDITION! GREAT BUSINESS!!
Overall Rating 6 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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Freddie
11-16-2009
the product i ordered was horrible quality, many leaks around the valve part, was already starting to rust when it was delivered. Tried contacting before I bought this, but no response.
Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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carbine
11-16-2009
The part I ordered showed a two gear kit. After I recieved the purchase I got one gear at a price I could had beat at many other places.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Zim
11-14-2009
Good so far
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-11-2009
I paid extra for 3-5 day delivery. The order was promised to be shipped out in 24 hours. It took you 5 days to ship it out. I want a refund on my extra money for fast shipping. I have tried to contact customer service twice thought email.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BTA
11-11-2009
I ordered a radiator for my car and was sent the wrong product. The radiator carparts.com sent me was not even close to what I ordered. There was no way what they sent me could even be mounted in my car let alone hooked up.