CarParts.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.5

CarParts.com
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Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.6
Customer Support: 7.8
Products Met Expectations: 8.3
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*Ratings are for the past 90 days only.

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Reviews of CarParts.com

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
One item arrived defective. I sent an e-mail of explanation and received a phone call THAT DAY with a resolution. I was impressed. Fast and customer service oriented.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I placed my order for an outside temp gauge and sending unit and paid $4.99 to recieve it in 3-5 business days. I have received the mount and the gauge and sending unit are not avalible to ship until next week. Please credit my account $4.99.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I have returned my part because I order the wrong thing.I'm waiting for the right patr to be sent to me.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I received this order. but one washer braked wile installing. in is it please possible to get one more ?
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
the items were 2 days past the expected date. there was a defect in the plastic. it appeared that something had been written on the face of the plastic. i attempted to remove it with cleaner but was unable to.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
Extremely fast service, probably the fastest on the web.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Looks like a great quality product. Price was right and shipping was free. I am already looking for wheel covers at CarParts.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
Excellent deal!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
I'm pleased with Product and with the service.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
I am waiting for a reply to my request to return the product for a full refund because the product does not work properly.
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