PetSmart Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
Symbol Key
Customer Certified:
|
Outstanding
Good
Satisfactory
Poor
Reviews of PetSmart |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Steven
02-12-2012
Order arrived late. Very disappointed that I could not use online gift card that was sent to me to make an IN STORE purchase which would have been much more convenient and would have avoided shipping charges. I expected better customer service from...
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Jozie
02-12-2012
Good quality products for a great price.
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
joannak
02-11-2012
Thanks again
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
ar
02-11-2012
Was very satisfied with order and speed of delivery!
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
johnniesue
02-11-2012
Great experience.
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Nikki
02-10-2012
Dog treats made dog sick, pet bed fell apart after first wash.
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Deedee
02-10-2012
I can always find what I need at Petsmart.
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Kay
02-10-2012
The product did not fit the seat and that is probably my fault by not being more accurate when I measured prior to placing the order. Also, when the product arrived I was very disappointed with the quality of the product and probably would have...
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
lilburnlucky
02-09-2012
I was totallly pleased with my purchases of Kong catnip and Kong toys for my cats. And they were ecstatic! Fast shipment, too.
|
|
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
02-09-2012
I emailed you comments when I made my original purchase, and have not heard anything back in return. Frankly,in todays world, I don't expect an answer/comment, but some kind of correspondence would have been a curteous gesture on your part.
|
