PetSmart Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Reviews of PetSmart |
Overall Rating
Would Shop Here Again
On Time Delivery
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skeeter
11-27-2009
make a better selection of canned food available for delivery. while fancy feast was available, it was only certain types (my cats cannot eat beef - they toss it back up. and they will not eat turkey).
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Pegasus
11-26-2009
The fish filter this order refers to was received earlier than expected which is entirely over expectations & therefore no problem (I happen to be home almost 24/7/365) & was purchased to replace a fish filter of the same type that suddenly quit.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Love My Pet
11-26-2009
I have been a customer of PetSmart for a long time. I plan to continue to be a customer of PetSmart.
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Overall Rating
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On Time Delivery
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Online Shopper
11-26-2009
The only thing that I'm NOT satisfied is that the bergan elevated dog feeder wasn't the same as pictured on the website. The color description says that it is grey and in the picture it looks grey & black but the item received is baby blue & grey.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Sam
11-25-2009
I always buy my pet supplies from PetSmart. Since our local PetSmart was damaged by fire I will either order online or travel to another city to buy my supplies.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-23-2009
Excellent product (Petsafe large dog kennel), quick delivery, and the item was easy to assemble and quite sturdy...perfect! Great experience!
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Overall Rating
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On Time Delivery
Customer Support
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Rev Connie
11-23-2009
I was fully satisfied with my order.
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Overall Rating
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Online Shopper
11-23-2009
Anywhere else in the world, "Overnight" means exactly that. When my package didn't come I thought there was a problem until I looked at the fine print which said that your supposed "Overnight" delivery took one to two business days.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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trixie
11-22-2009
one of the corners of the pet corral was busted up, it still works fine, but i was disapointed in its condition upon arrival.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-22-2009
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