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Overstock.com Customer Reviews

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Overstock.com
Customer Certified
Over 575,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.8
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Overstock.com

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		JanJ
02-08-2010
Overstock is the first place I check for items for my home. Shopping is so easy and their online customer service is excellent.
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 5 Customer Support
Read full review 		Jinx
02-06-2010
Generallythings I order are in good shape and I will continue using Overstock. this just was not a good item.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Beeka
02-06-2010
A mattress is a strange thing to buy online but I shopped a few stores and decided to take a chance for a guest room mattress. Serta is a dependable brand and I'm happy with the new memory foam mattress.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Cindy
02-05-2010
I ordered a steamer trunk and find that the quality is so-so, but the trunk is cute and makes a nice accent piece.
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		pjr
02-04-2010
The mens medium size I ordered were actually a small woman's size. If you buy/sell European sizes, they should correlate to the correct US size.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Shana
02-02-2010
I was pleased with this purchase. However, I would have appreciated if there were a sizing guide for clothing on your website. I had to go elsewhere to find one for the item I bought.
Overall Rating 1 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		do not publish my name-period
02-02-2010
This product looks nothing like the image and description on the website - very disappointed
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-02-2010
The bed was delivered on time and the boxes were not damaged and well wrapped. It was a good experience.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		mrm
02-02-2010
best value, always on time- the only way to shop
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review 		cmbabee
02-01-2010
LOVE everything about Overstock.
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