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Overstock.com Reviews

04/07/2013
Overstock.com sells a wide variety of name-brand merchandise at clearance prices -- with discounts ranging from 40-70% off retail. The site is divided into 12 specialized departments, including electronics, computers, home goods, kitchen appliances, sports gear, and jewelry.

Overstock.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 90% 92%

Neutral

 4% 3%

Negative

 6% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.8 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

9.2 out of 10

Variety of Shipping Options:

8.7 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

8.7 out of 10

Customer Support:

8.8 out of 10

Product Availability:

9.2 out of 10

Returns Process:

8.0 out of 10

Recent Reviews for Overstock.com

Showing 1 - 10 of 2010
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    great
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Overstock.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    I could not figure out why the other color option were not coming up for me to choose to purchase. I guess because they weren't available but it would have been more clear if it said that some way.Otherwise, I found the ... Read full review »
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    Overstock is really easy to use :)
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