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Overstock.com Reviews

10/06/2013
Overstock.com sells a wide variety of name-brand merchandise at clearance prices -- with discounts ranging from 40-70% off retail. The site is divided into 12 specialized departments, including electronics, computers, home goods, kitchen appliances, sports gear, and jewelry.

Overstock.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 93% 94%

Neutral

 3% 1%

Negative

 5% 5%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

9.1 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

8.7 out of 10

Customer Support:

8.9 out of 10

Product Availability:

9.3 out of 10

Returns Process:

8.7 out of 10

Recent Reviews for Overstock.com

Showing 1 - 10 of 1319
  • coco
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Just love overstock.com I have bought personal and for my job many items just love it
  • jiffaw
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I especially like the large selection of area rugs Overstock offers. The customer comments seem authentic, both good and bad, and are very helpful in the actual description of the product, particularly regarding the color of the ... Read full review »
  • oceanadele
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I have been pleased with my purchases in the past.
  • lucy
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I have been searching for so long for this item!! Not only did they have exactly what Iwas looking for, the ordering process couldn't have been easier, the price was amazing and... free shipping! !! I absolutely can not wait to ... Read full review »
  • whatnot
    Ratings for the site & Shopping Experience
    Sep 25, 2013
    Ratings After Purchase Has Been Made
    Oct 6, 2013
    Everything looks great thank you very much for great service
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I have enjoyed overstock since the very beginning
  • Leimomi
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I love Overstock's quality products and have been happy with everything I bought.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Always love the quick shipping and great customer service!
  • legos05
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Good pricing easy to check out also free shipping.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Easy to use.
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