Overstock.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Overstock.com
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Over 575,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.8
Products Met Expectations: 8.5
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*Ratings are for the past 90 days only.

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Reviews of Overstock.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
The products were as I expected and delivery was swift. Completely satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
I really liked the experience so far. I do need to make an exchange and I will see how that works later today.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
Fix the live chat. It never works
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
ALL THE ITEMS I PURCHASED ARE XMAS GIFTS.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
I love Overstock.com and always check with them first for books and other media I'm looking to purchase. Thank them for being connected to Mypoints.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
I am a faithful searcher of Overstock for great deals. Most have been excellent, a few disappointments but all in all I give Overstock an "A".
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
It was fast and the product that I purchased was exactly same as the picture on website. I'm very satisfied with the item I purchased except size.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
Great experience. Great product and quality along with a great price. I only wish I could find accessories to go with the comforter sets; such as pillows etc.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I did receive my order in a timely manner. I apparently made the mistake of ordering the extra large socks and should have been gloves and the socks should have been medium. We will try and use them since we needed to take them on a trip.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I've purchased dozens of items from Overstock and have always had a very good experience. Recently, one of the items purchased was freight damaged but the return process was incredibly painless. I greatly appreciate that.
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