RadioShack.com Customer Reviews

Store Details

Store Ratings* Summary


RadioShack.com
Customer Certified
Over 150,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RadioShack.com


Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-27-2009
Well I saw an ad for the same GPS brand new for what I paid for the reburhised one, that was disappointing, but I will keep the one that I purchased.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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PCfreak
11-26-2009
I never heard from my local Radio Shack.I called and was told that since I was not notified about the order,it had not arrived. He did not want to check. Never heard so went to store. Took them over 25 minutes to find order after I insisted they...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Alfredo
11-25-2009
Never had a problem ordering from Radio Shack. Products were as described and arrived on time without a hitch.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Puff The Magic Dragon
11-25-2009
I was very pleased to find that Radio Shack had the product I needed. Service was prompt and professonally handled.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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missyray
11-25-2009
Received the products quicker than expected. Thanks
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-24-2009
I wanted to purchase an extended protection plan, but did not see that as an option. Thought it would be ship-to-store where I planned to ask about it, but it came to my house - I ran right home when I saw the delivery status and it was there.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dj0899
11-24-2009
It makes shopping easy. Thanks.
Overall Rating 4 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-23-2009
The personnel at the store did not know the procedure to release the product to me at the time. I had to return the following day.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Vorps
11-23-2009
The whole process was easy to follow and resulted in receiving my purchase promptly. I have no complaints.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Chance
11-23-2009
Interestingly, I learned that online prices are better than in-store prices.