RadioShack.com Customer Reviews

Store Details

Store Ratings* Summary


RadioShack.com
Customer Certified
Over 150,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RadioShack.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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cowgirl
11-19-2009
I bought the Garmin GPS for an up coming trip, so I haven't used it yet, but the on line order was very easy, and the delivery was right on time. Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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steelerfan71
11-19-2009
I am very happy with the motion sensors I ordered. They are working great and I am sleeping better at night because of it. Thank you, Jack
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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cowgirl
11-19-2009
Very pleased TY
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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granma28
11-19-2009
It was easy to find what I wanted and I got the order in a timely manner
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Pepper
11-17-2009
I have used Radio Shack for many, many years, and will continue to do so and to recommend to others.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-17-2009
wonderful- thank you
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BizDoc
11-17-2009
Purchased two Sangean portable radios (model DT-200X). Neither radio had the listed belt clip as stated on the original packaging. I called the manufacturer in California and they were kind enough to send me those two clips to complete the order.
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Dick
11-17-2009
Of two batteries sent, one was ok. The other battery received was a Lenmar CBD312 while the invoice says it should have been a CBD958. Could it have been a stock picking problem? I will return for refund.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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chazzm
11-17-2009
I ordered the product for over night delivery, on a friday, I expected it to come in monday, delays and the product delivery time was unknown, It came in on a tuesday! So I wasted money for an overnight delivery!!!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 1 Customer Support
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ladybug5478
11-17-2009
I have never dealt with such incompetence , I won't be shopping radioshack.com again.