Soap Crafters Company Customer Reviews

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Store Ratings* Summary

Overall Rating:
   Not Yet Rated


Soap Crafters Company

Over 5,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Not Yet Rated – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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Reviews of Soap Crafters Company

Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-17-2008
The sales they were having was a major contributor to my purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-15-2008
Thank you so much! My soap molds are excellent and even with your sale and upcoming move the service was awesome! God Bless, Crystal Martin http://www.thecinnamonhollow.biz
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
08-15-2008
Your supplies have dwindled. Is this because you are moving? will you be restocking the items you used to have? I don't know if I am too fond of your web site.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-22-2008
I haven't received my whole order, I was told I would get a phone call with an approximate time of delivery
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
07-22-2008
The products that I ordered wre not in stock when we came to pick them up. When I talked to a gentleman on the phone her siad that there was nothing he could do about that. When I called back and talked to pam she was very helpful and expalined why... (more)
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
07-22-2008
I thought I would have the ability to pay by business credit card or have a phone call from you to approve my cc. what is the method of payment here?
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
07-14-2008
i received half of my order, but wasn't told when I would receive the other half or if I would receive a credit
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-02-2008
All in all I've always been pretty happy doing business with soap crafters. This time when I placed my order it was unfortunate that one of the items ended up being out of stock; the company called me immediately and we made arrangements to... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-09-2008
Their prices were the best I found, shipping charges were reasonable and delivery was fast.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
06-07-2008
I did not contact CS but was going to as 2 of the fragrances with the kit I ordered were different than stated on-line. This is a new thing to me so I figured I can use this as a learning experience and be more specific next time. The items I... (more)
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