TigerDirect.com Reviews and Store Ratings | Bizrate
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TigerDirect.com Reviews

10/06/2013
Tiger Direct offers a very wide selection of built to order computer systems, hardware, software, accessories and peripherals.
Circle of Excellence - TigerDirect.com

2010 Winner

Circle of Excellence

5 years

TigerDirect.com Store Rating Ratings are for the past 90 days only.

Back to overview

Overall Satisfaction:

8.7 out of 10

Would Shop Here Again:

8.7 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 90% 88%

Neutral

 3% 4%

Negative

 6% 9%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.5 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

8.7 out of 10

Customer Support:

8.4 out of 10

Product Availability:

9.1 out of 10

Returns Process:

8.5 out of 10

Recent Reviews for TigerDirect.com

Showing 1 - 10 of 620
  • Doug V , Fresno
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I've been checking back every few weeks to find ONE set with all the features I wanted in a nrew TV. The filtering buttons are GREAT for winnowing through the chaff to find just what you want, then drilling down to confirm the ... Read full review »
  • Aengus
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Good price.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 26, 2013
    All the techs I've worked with in the past have recommended TigerDirect.com. I have also made purchases from TG myself and been very happy with them. I always do comparison shopping with TG and they're usually much better deals. ... Read full review »
    Ratings After Purchase Has Been Made
    Oct 6, 2013
    The USB WiFi adapter I purchased did not improve the range or speed of my connection to any noticeable degree which is why I bought it. Rather than assume it was a bad product, I'm considering it may be a combination of things ... Read full review »
  • Dshammer
    Ratings for the site & Shopping Experience
    Sep 30, 2013
    love tiger direct
    Ratings After Purchase Has Been Made
    Oct 6, 2013
    Great company
  • franklinsb
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Tiger direct has always been excellent to deal with, as well as their support for problems with equipment purchased from them. They have shipped when promised, and their prices are very competitive.
  • Charles
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    first time order in TD
  • Patrick
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Instructions on how to get offered rebate are not provided.
  • BaileyKJB87
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I really enjoy using this sight for my electronic purchase needs. It has everything I need and is very easy to use and find my items.
  • Sam
    Ratings for the site & Shopping Experience
    Sep 25, 2013
    For my last two attempts at ordering, tigerdirect.com always jumps from the Sign-In screen directly to the Payment screen (bypassing the Billing/Shipping screen). As a result, I cannot change billing or shipping info. Man at ... Read full review »
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    Starting 6 months ago, when I buy on TigerDirect the shipping address always defaults to the previous address used on the previous order, and the checkout steps jump over the Shipping stage so I have no way of changing it. I had ... Read full review »
  • ians1964
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I have shopped at Tiger Direct for over a decade, They are one of the best tech stores on the web. Keep up the good work.
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