RugsUSA.com Customer Reviews
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Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Reviews of RugsUSA.com |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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fulltwister
11-21-2009
Reaching customer services was a nightmare. It took several tries to reach customer service at all, then I was on hold for over 45 minutes, both times. I got no response at all with live online chat.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Sheena
11-21-2009
I have not received the rug ordered yet.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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mpaulis
11-20-2009
Everything was perfect, except for the rug pad arriving a week after the rug. Not a big deal (both arrived within expected timeframe) but a little confusing for a moment.
GREAT products. I can't believe how beautiful & plush the polypropelene rug...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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lori in cali
11-20-2009
The rug I ordered exceded my expectations. Great quality for the price!!!
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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rudy200
11-17-2009
I've ordered many rugs from Rugs USA and I've always received them much more quickly than this time. I placed my order on 11/2 and did not receive it until today 11/17/09.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-17-2009
I STILL have not received this item and RUGSUSA has already billed me. I will be contacting customer service...again.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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nancy144
11-15-2009
It takes forever to get through to your customer service dept. By email it takes about 24-28 hours.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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mamalove
11-09-2009
Rug is backordered. I really needed it for Thanksgiving entertaining. Very disappointing.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Janie
11-09-2009
I am completely satisfied with RugsUSA.com. The rugs were deliveried in a timely manner. I enjoyed shopping on line and I was very satified with the rug selection.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Jack
11-09-2009
We were somewhat in the dark as to what was happening. We received the rugs today mand they were what we wanted, now if we can get the payment straigthtened out we will be happy.
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