Amazon.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Amazon.com
Not Customer Certified
Over 10,000 customers have rated this store since 1998
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.3 On Time Delivery: 9.0 Customer Support: 8.7 Product Met Expectations: 9.2
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 94% 96% 95%
Icon: NeutralNeutral 2% 2% 3%
Icon: NegativeNegative 4% 2% 2%
*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Amazon.com

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. reviewer
May 14, 2008
Amazon is sliding down the slippery slope to a sub-par vendor. I and several others I know have noticed the considerably longer time it takes Amazon to fulfill and ship orders. This is really getting to be very noticeable, especially with the FREE Super Saver Shipping option. After spending several hundred dollars in one order, the free shipping is nice but getting to be not worth the wait anymore. Contrast this to a time a few years back when you would order from Amazon and then receive your product in a few days and go "Wow, I just ordered that three days ago and now it's here. Fantastic!" It really made you want to continue shopping with them. But now, after my fifth time getting slower... (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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3 out of 3 people found this review helpful. Online Shopper
May 08, 2008
I frequently order books, CDs, movies, and computer accessories from Amazon.com. I have been pleased with the quality of the purchases as well as the delivery time. I also was very happy with the free shipping when $25 of qualifying merchandise was purchased. This is the main reason I continue to shop at Amazon.com. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
May 08, 2008
Greatest Online Bookstore bar none. Good prices and great selection, especially the marketplace items.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
What is there to say about Amazon that isn't already known? They are an excellent company with which to do business.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
I have been dealing with amazon.com and find they are a good place to buy merchandise. Their prices are very fair.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
I use Amazon for all sorts of things. I buy all my books, CD's, DVD's and toys for my grandchildren there. it is a great web site with great prices.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 0.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
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2 out of 2 people found this review helpful. Online Shopper
May 08, 2008
AmAzon had a particular device to help my husband and the crew measure stair treads. As a buildong contractor, he needed one ASAP. He went straight to Amazon and found just what he needed. It saved a lot of time and gas and will be here tomorrow. He ordered it yesterday. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
I purchased a book from amazon.com itself and a small massage pillow from one of their on-site sellers. They have almost anything you can imagine, usually with a price and quality range. They pay attention to the performance of their "sellers" and I've never been disappointed. Their shipping options are fair with time and pricing options, as well as "free" shipping on orders of $25 and over. I have never gotten anything of poor quality from this merchant. If anything, products are of higher quality than I was expeccting. Lastly, nine times out of ten they get items to you before their ship estimte. Sometimes their site seems a bit cluttered. Almost too much information for my low... (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
Other than being a little "busy" this is generally a model site. Really like the range of products and links to other vendors.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
In my opinion Amazon.com is and has always been one of the best on-line websites to order merchandise from. Including this purchase, searching for items is easy and if Amazon doesn't have it, then chances are they recommend someone else who does. I knew exactly when it shipped and it arrived on time with no delays. (more)

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