Blue Nile Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


Blue Nile

Over 75,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.5
Customer Support: 9.0
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Blue Nile

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
The reason I was not completely satisfied with the purchase was from my untrained eye I was hoping for a closer match in color between the ear rings and the pendant. The pendant appeared to be much more vibrant and the ear rings were darker and... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
SUPERIOR SERVICE and SUPERFINE STUFF at a SUBSTANCIALLY SUPERLATIVE $$$$.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
Great customer service and easy information on website for first time buyers.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
Shopping with Blue Nile has been a very good experience.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
ALTHOUGH PAYPAL WAS A PROBLEM; DOING BUSINESS WITH BLUE NILE DIRECTLY WAS AN EASE.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
I called to request that my package be delivered a day late. The person who helped me got right on it with only an order number, and had fulfilled my request in less than a minute. This was a great experience and very impressive.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Like your product for the price.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
quick, free delivery
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Finding a diamond was easy
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
verry good product.
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