Blue Nile Customer Reviews

Store Details

Store Ratings* Summary


Blue Nile
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.1
On Time Delivery: 9.6
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of Blue Nile


Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-21-2009
great products and shipping services
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-21-2009
Outstanding and timely delivery. Bery statisfied with my purchase.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-21-2009
I liked my earrings. They are beautiful but just a bit smaller that I expected. I wish you had more amythest earrings offerings -especially simple ones.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
Love ya!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
ALWAYS HIGH QUALITY JEWELRY AT AN AFFORABLE PRICE..WE WILL ORDER AGAIN FROM BLUE NILE.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jon
11-20-2009
My wife's engagement ring was stolen. I was able to replace it with the exact same setting and stone from Blue Nile. It made a bad situation much better.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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David
11-17-2009
The earrings and necklace I order were an unexpected surprise for my wife for our 20th anniversary. She loves each item and was completely satisfied with them. The earrings are one of a kind and she was very happy with them.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
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wedding girl
11-17-2009
I was not happy that the package was left at my doorstep and I was not alertd by either a knock or door bell that it had arrived. Someone could have easily stole the package.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jim
11-16-2009
My expectations were fulfilled. Delivery was expeditious.
Overall Rating 0 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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burnsey
11-16-2009
I cant comment on the return process as it is not compleated yet