British Express Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


British Express
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.3 On Time Delivery: 9.4 Customer Support: 9.4 Product Met Expectations: 9.4
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 100% 95% 95%
Icon: NeutralNeutral — — 2%
Icon: NegativeNegative — 5% 3%
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*Ratings are for the past 90 days only.

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Reviews of British Express

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 02, 2008

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 28, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 25, 2008
I only wish they would carry item in stock all the time because shipping cost is to expensive to wait for the other items to come in and then reorder

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
This is the 3rd notification to fill out this form which I have already done twice!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
I am satsifed with the product and the timely delivery. Thank you.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
this was one of the few times i was able to order by internet w/o a phone call the product/quantity was unavailable for a time before this order

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
Stock out for a few months on Yorkshire Tea. Website refers to 5-10% discounts for all Taylors of Harrogate teas, but this doesn't include Yorkshire Tea??? Isn't Yorkshire Tea owned by Taylors of Harrogate?

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
Shipping and Handling is very expensive. Otherwise great!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 06, 2008
The catalog could be organized more efficiently. I will want another variety of tea in the future but could not find them in the selections offered.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 05, 2008
British Express has redduced the Bewley's product inventory. Darjeeling and other tee varieties in loose form were previously offered. Would like to see more loose Bewley's varieties.

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