LetsTalk.com Customer Reviews

Store Details

Store Ratings* Summary


LetsTalk.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.0
Would Shop Here Again: 8.1
On Time Delivery: 8.0
Customer Support: 7.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of LetsTalk.com


Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Read full review
Carla
11-18-2009
Advertised processing time NOT accurate
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
eljei17
11-18-2009
great job always do busisness with you guys
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
cracyjess43938
11-18-2009
i never did get my phones
Overall Rating 7 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Read full review
Cindy
11-18-2009
Can't activate phones. Verizon has no record of my numbers. You are not open until 9am my time - I will be at work.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
rena
11-17-2009
i was told about letstalk from my mom. I don't think i will be going to any other company not even the providers. I received the order and have no complaints about it only complements.
Overall Rating 10 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review
mike
11-17-2009
Great service hope to do business in the future
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
11-17-2009
Everything was great I would have hoped to have the opportunity to ask questions regarding my return. There are some policies that may not be absolutely clear. I hope everything goes well with my return. Besides that everything was seamless....
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
Read full review
Peter S.
11-15-2009
FedEx lost my order (after paying for overnight shipping) when I finally got my new phone I did not get the two in one charger I ordered with the phone. Over all I got a good phone for a great price, but the hassle with FedEx ruined the whole...
Overall Rating 3 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Read full review
Tina Bourchain
11-13-2009
LetsTalk would not fulfil my order because my phone number was not the primary on my family plan account. I called my service provider changed it immediately. Let's Talk still would not fulfil the order. I cancelled and reordered succesfully.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
Read full review
madmike
11-13-2009
LetsTalk was great, UPS was not. UPS assumed the address was an apartment, when in fact, it was a single family residence. To make matters worse, instead of contacting me by phone or email, my phone was shipped back to the sender.