Rod's Western Palace Customer Reviews

Store Details

Store Ratings* Summary


Rod's Western Palace
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.9

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Rod's Western Palace


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
12-29-2009
I enjoy your products and their quality. I was a little disappointed in size availability for some of the products I was interested in but i will continue to shop with you.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Morgan Filly
12-29-2009
I love Rod's! I am only returning this item because it is the wrong size. If they have the correct size I will ask to have the item replaced.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
horselady
12-29-2009
one of my purchases was on back order but I still got it on time. well done
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
12-28-2009
I have purchased items from Rod's in the past. They are great to do business with.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
ropinbug
12-28-2009
Everything I have ordered has been of good quality and as promised.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
12-28-2009
Rod's is a great place to shop...online is quick and convenient.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Kimmy
12-28-2009
I love it. The coveralls and coat keep me even warmer than I expected and fit great, They were perfect.
Overall Rating 6 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Brian
12-28-2009
The item was of really crappy workmanship. The manufacturer used white glue gun glue to glue wires that didn't need it at all, of course you can see the glue and it didn't work. Also used glue to hold the lights straight up, how do you think tha...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
12-28-2009
Your web site was referred to me by my daughter in law as she is a horse lover and this will be a great web site to find her gifts. I am the Grandmother.
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Read full review
farmersmilf
12-27-2009
the boots i purchased were supposed to be much lighter in color.