Rod's Western Palace Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.0


Rod's Western Palace
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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Reviews of Rod's Western Palace

Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
my order was canceled by Rods do to inavalibility of product on the 25th,by phone letting me know it wasn't in stock on the 22nd.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
I was looking for shirts which had 2 pockets and a button flap. One shrit purchased had 1 pocket and the flap was decoration. The picture and description appeared to have 2. I was expecting a heavier material for the shirts.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
One of the items ordered, a show shirt, arrived and one button fell off one sleeve cuff as I was taking the shirt out of the package. Also I'm disappointed with the collar, it will not stand up even after ironing. Gives a messy unkept appearance.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 4  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Since I ordered from the womens section, I assumed (yes, assume) it would be a girls cut t-shirt. It turned out to be overly sized and pretty much a guys cut.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
PRICES ARE TOO HIGH.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
07-05-2009
I called and asked that an order be shipped out the next day. For some reason it was not and I did not get it when it was needed. I was told I should have upgraded the shipping, funny, everything else I have ever ordered got here on time.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-05-2009
I needed to return the items because color was not what I wanted. The return was very easy to do.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-04-2009
great products
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-03-2009
I have ordered from Rod's a few times & they have always been fabulous! The quality is probably the best out there for their Rod's Exclusive items. I love that they give me a tracking # and communication as it becomes available.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-03-2009
Again - occasional discounts on international shipping I think would increase sales.
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