Rod's Western Palace Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Rod's Western Palace
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.1
Customer Support: 8.8
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Rod's Western Palace

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
everthing is excelent
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
This is my first time ordering from Rod's and am very satisfied with my item. Ordering was easy online and the follow up emails made were convenient to track my order. Rod's shipped promptly and I received my item in just 3 days.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Great prices! Great products!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I'M HAPPPY WITH EVERYTHING. NO PROBLEMS.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Everything was great!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I have always had a very good experiance with rods and I will buy from them again
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I purchased an item for my daughters birthday...rec'd tracking info it had been sent, but she never rec'd it...later I called rods & it had never been shipped out - they were out of the item. but no one bothered to let me know....
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
What a great selection of everything western. Eye candy
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
The Christmas gift wrapping looks a little unprofessional, the tape was very noticable and I think that the bows are somewhat cheap looking.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I ordered my product on Friday morning. I needed a Saturday delivery I am upset that I paid for 1 day delivery and Friday order----Sat, Sun, Mon delivery IS NOT 1 day. Fed Ex / UPS and US Postmaster all deliver on Saturday!
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