Krupps Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Krupps

Over 5,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Krupps


Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-26-2009
I called to report that the item I ordered was damaged and missing parts. I was told to contact the manufacturer. That is not good customer service. PS the manufacturer sent me the wrong replacement parts and I had to have total shipments for one... (more)
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
04-19-2009
The box was torn clear through, but the gazing ball stand survivied with no damage.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
04-18-2009
As of April 18th, 2009, I have NOT received the package. I have no idea where it is, but could you please check and is what happened to it?
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-31-2009
You are a super organization. Because of your on-line reviews, I chose you over competitors.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
03-30-2009
I wish product had base size requirement listed. My concrete base had a
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-04-2009
The gift I bought for my sister arrived well before expected and made my sister's birthday happy. Thank you very much!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
03-02-2009
My order was easy to place and was delievered as promised
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-23-2009
Love the selection.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
01-02-2009
Krupps representative contacted me. My product (color) was out of stock and one has supposedly been ordered.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-28-2008
The Item we had ordered had not be shipped by the supplier. However I contacted the office and they called their siupplier and the supplier FedExed it to us and we had it with in two days, right before Christmas. I appreciated the rapid response.