BobWards.com Customer Reviews

Store Details

Store Ratings* Summary


BobWards.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of BobWards.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Boscher
11-20-2009
Great jacket, prompt service!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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alarmguy1
11-18-2009
Great service and more important great prices.
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-17-2009
It would be nice if you provided a return label.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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chuckski
11-16-2009
My order was delivered on time and well packaged. The product is everything I expected.
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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joey b
11-16-2009
Sent wrong item. Now you dont have item we wanted. Very disappointed
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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Nickname
11-16-2009
Although the staff was not the best help regarding the issue, the manager was extremely pleasant, helpful, and willing to help. It was a big pleasure to talk to him. I was very happy that it was him who picked up the phone that day. Tatiana
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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SHIRL
11-11-2009
I ORDERED A JACKET FOR MY 16 YR. OLD G-SON WHO NEVER LIKES ANYTHING. HE REALLY LIKED IT & THE SIZE WAS ACCURATE.IT WAS SHIPPED & DELIVERED WITH NO PROBLEM. FAST!!! THE PRICE WAS GREAT & HE TELLS ME THE QUALITY IS TOO.THE TRANACTION WASFAST & EASY.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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loviee
11-11-2009
I am so impressed with the customer support agent I spoke with. My order was supposed to ship out the same day but it didn't. The agent changed my shipping to 2 day shipping and I got it in 1 day.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-10-2009
great prices and I am happy THANKS
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kevin swain
11-09-2009
My item was shipped fast and at a great price Thanks, job well done! Kevin