BobWards.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

BobWards.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.1
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of BobWards.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-06-2009
na
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-03-2009
My second purchase was flawless. Thanks for the best pricing!! :)
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I placed my order online and did not get any confirmation that my card had been accepted or a confirmation email, so as a result I ordered again and now I have 2 orders. How do I go about sending the second order back?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-01-2009
the items are as great as I had expected!!!!!
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
10-30-2009
wrong size. but good customer servcie and delivery processing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-29-2009
good shopping experience. good prices. thanks.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-28-2009
I had a hard time finding the specific Columbia bibs I wanted until I found Bob Wards. Thanks for the quality merchandise at a great price!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-27-2009
I had to return the baby bunting to get a different size 2nd one came promptly excellent service
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-27-2009
One of the jackets I ordered was not available,but I didn't know until later,so I thought both jackets were coming.I wound up with one VERY disappointed child & one happy child.Your staff was very apologetic.Also never got a response from an e-mail...
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
10-24-2009
My husband was thrilled with the backpack.