NeptuneCigar.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.3


NeptuneCigar.com
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 9.2
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of NeptuneCigar.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-23-2009
Very happy with Neptune Cigars..........I'll be back.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-23-2009
the service at Neptune has always been good.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-13-2009
Neptune is always very good to do business with A++++
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-22-2009
We've done or research, and Neptune has the best prices on the products we use, and we will shop here again, THANKS...
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-13-2009
THIS SURVEY INCENTIVES ARE FAKE YOU F***ING IDIOTS
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
03-12-2009
I like the fact that NeptuneCigar.com doesn't mention what I bought on the packaging slip (for customs), but they wrote that I bought a gift from $19.95.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
03-09-2009
excellent products.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-24-2009
I like the products, the service, and the company in general. Have trated me well
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-24-2009
Always happy with Neptune Cigar Co.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-24-2009
Service as expected,billing simple, concise ,status of order well communicated to me,timely arrival, safely packaged. All these things I get on a regular basis.What more could I expect! (more coupons?)