NeptuneCigar.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


NeptuneCigar.com
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Over 1,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.2 On Time Delivery: 9.4 Customer Support: 9.5 Product Met Expectations: 9.3
Overall Rating Summary Past
Week		 Past
Month		 Past 3
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Icon: NegativeNegative — — 2%
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*Ratings are for the past 90 days only.

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Reviews of NeptuneCigar.com

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 07, 2008
the only drawback about the site and the vendor is since shopping at Neptune cigar I have found that another web site, bestcigarprices.com has much more competative prices for many of the same brands. that is the only thing that would keep me from ordering at Neptune again, but I do still compare sites depending on what I am looking for (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 30, 2008
I ordered 3 items, and one is on backorder, which I was aware of before I placed the order. Someone from NeptuneCigar contacted me about shipping the 2 items that were in stock now and then shipping the backordered item when they get it in. Great follow up and fast shipping. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 17, 2008
First order with Neptune, all done online, order arrived promptly and packaged well. No backorder, all in all a very positive experience.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 12, 2008
Thank you for a very pleasant experience! Very high quality service and products!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 11, 2008
Very satisfied!!!! The only place I can find National Brand. I love them. tjr

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 09, 2008
i thought that with buying humipacks the full directions should be listed in the product discription. I need another 84% boveda humipack in order to follow the directions.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 03, 2008
Very impressed. This is my first time to order anything from company.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 29, 2008
i like the idea of the smoke rings

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 28, 2008
Great service but I my original order was out of stock and I was notified it wasn't going to be restocked. Should take it off the site then.

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Top Selling Products from NeptuneCigar.com

Romeo y Julieta Habana Reserve Belicoso - 27-cigar Box - Free S&H

Found at: 1 store
Price: $119.95

Flavours Sampler by CAO; 6-cigar Sampler

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600-cigar Display Humidor - Free S&H

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Price: $649.95

100-cigar Bally Glass Top Humidor

Found at: 1 store
Price: $59.95

CAO Brazilia Lambada - 20-cigar Box - Free S&H

Found at: 1 store
Price: $99.95