The Children's Place Customer Reviews

Store Details

Store Ratings* Summary


The Children's Place
Customer Certified
Over 325,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.2
On Time Delivery: 9.0
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of The Children's Place


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JoyBug
11-20-2009
I was unable to purchase a costume for my daughter for $3.39 due to it being sold out. Instead I had to buy it at our Mall store for $5 something. I know it's still really cheap but it was very dissapointing.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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luni
11-20-2009
Everything is ok with merchandise and the price are excellents. the only thing I suggest to review is that some account are disabled and custumer don´t kow why nor how to restore.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Heathnc
11-20-2009
loved everything !
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-20-2009
I am unhappy with the sizes of the adult pajamas and am very disappointed to learn that that I have to return the item and re-order which means paying a 2nd shipping charge and not being able to use the discount I had. I will return and not exchange.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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JAnet
11-20-2009
Hope next time when put items on sale/clearance, sizes should be more available.
Overall Rating 3 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
It took over a week for my items to be received. This would be acceptable if it were free shipping, but not when I am paying a whopping $5 for only a few items of baby clothes.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-20-2009
I never received a response to the email I sent to customer service. I had to call to get an answer.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dianita0918
11-20-2009
great service and fast shipping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Joy
11-20-2009
I love this store and all of their products. The clothes are GREAT quality at a lower price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
I always recommend The children's Place clothes to any new mom I meet. I love them and they are very durable.