eHarlequin.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


eHarlequin.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.3
On Time Delivery: 9.0
Customer Support: 8.8
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of eHarlequin.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
Iam very please with all of my purchases and the only reason I'm returning one is that I received a free copy of the book on the same day that I received my order.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
I like to read and eHarlequin.com almost always have a realy great selection to choose from.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-30-2009
I have been a customer for many years and have always enjoyed eHarlequin books.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
when i order my books i am supposed to get free books with them and i dont get them
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
I just want to say that I loved my books, and the experience of buying them was so much cheaper and easier than going to a book store! I will never buy books at department stores again! Thank you!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-29-2009
Some of the books in the sequel were no longer available (Angel of Mercy by Toni Andrews.)It would be nice if those books were offered again, together with the sequel. I had to go to another website and purchase the book from there.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
I LOVE HARLEQUIN ROMANCE LARGE PRINT. THANK YOU FOR PROVIDING THIS PRODUCT IN THE LARGE PRINT.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
I am constantly satisfied with my experience at eHarlequin.com
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-28-2009
I did not get all the books that I ordered and had to call to get the books that I had ordered shipped to me. You need to make sure all of the items that are ordered are there before you send them to the person that has ordered them
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-27-2009
I feel the delivery is too long. When I need something to read I hate to have to wait weeks on weeks to receive my books.