Home > Store Ratings > ice.com

ice.com Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


ice.com
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.9
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of ice.com

Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		dittyesq
11-21-2009
The piece was not as pretty "in person" as it was on the site or as described in the reviews. Or maybe it was just the lighting. I'll find out for sure on Christmas, when I see the wife's reaction.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		ajaye
11-21-2009
na
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Lilloo
11-21-2009
2 teeny stones fell out
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Austin Lynn
11-19-2009
I have ordered two rings from ICE and I love them!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Ursula
11-19-2009
I have only good things to say - I found exactly what I wanted, the order process was simple and I am enjoying wearing my earrings as we speak. I almost forgot - the package that my earrings came in is wonderful, it made me feel very special....
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		parvin7448
11-18-2009
I have recieved my item but have not opened it. It is a gift for my wife so I can only tell by what she thinks.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		DonnaGirl
11-17-2009
n/a
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		beadlady
11-16-2009
I am very pleased with the fine quality of your merchandise. The presentation box with attached bow is just the icing on the cake. I am very pleased with my merchandise and I will also refer you to all who appreciate my lovely necklaces.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		psfrantz
11-16-2009
This was the second item I've purchased from ice.com and I'm very pleased with both. The items looked even better in person than online!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		twin
11-16-2009
I really like the bracelet I ordered but some of the diamonds look cloudy
1  |  2  |  3  |  4  |  5  |  …