1-800-Flowers.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:

1-800-Flowers.com

Over 600,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of 1-800-Flowers.com


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
07-27-2009
Easy to order.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
07-26-2009
perfect gift delivery over the internet. purchase was easy, and all went as planned. Thank You.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
07-26-2009
There was a problem with delivery. They tried to contact me regarding delivery 3 times. I was unreachable. However, my friend emailed a picture of a beautiful bouquet with a huge thank you. Thank you for delivering on time anyway.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
07-24-2009
I did not receive the item I purposely chose for a particular reason. The flowers they sent were pretty, but defeated the purpose.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
07-23-2009
I have not yet contacted customer service about this order,I plan to.The roses I ordered were not very fresh when they were delivered, most of them had brown petals. In addition to that, most of them didn't even open, they just wilted and became...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
07-23-2009
This bouquet was a very good value for the money charged, but free delivery was a key factor.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
07-23-2009
very satisfied thank you
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review
Online Shopper
07-22-2009
The flowers were a nice collection however they arrived somewhat wilted.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
07-22-2009
I am a valued customer of this company and have an account set up with them. I had to use the live chat on this order and was very pleased with the help that I received.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
07-22-2009
The reciepiant was very complimentary on receipt of the lovely plant.