1-800-Flowers.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:

1-800-Flowers.com

Over 600,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

*Ratings are for the past 90 days only.

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Reviews of 1-800-Flowers.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-21-2009
I love your service in every aspect. I left once to try a different source but I came back immediately. I am a true customer and will always be loyal to your service. Keep up the good work!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
07-21-2009
I sent the flowers to a funeral home-no word re. receipt
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
07-21-2009
Half of the flowers were dead and dieing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-21-2009
d. My mother loved her flower birthday cake and gives me a daily update on how beautiful they still look days later.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-21-2009
I was disappointed that I had to pay two shipping charges. I got an answer but I didn't like it. When and if I order in the future, I will only order one item instead of a multiple order.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-21-2009
I received a Pop-up asking if I wanted a Live Rep at LEAST 15 times during my process and took up several extra minutes of my time! You really need to cut that down, maybe twice is acceptable, but what I experienced was overkill.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-21-2009
Ever since I discovered 1800flowers, I haven't purchased flowers any where else.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
07-20-2009
I ordered the smaller bouquet but only the large was shown so it was hard to guage what it would look like, so I guess it was natural to be a little disappointed because I had the picture from the website in my mind. Everything else with it was fine.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-20-2009
customer service quickly resolved late delivery. very friendly and helpful. appreciate it.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-20-2009
Flowers were beautiful. The only thing that would have made then better is a ribbon and bow. Looked kind of plain.