1-800-Flowers.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:

1-800-Flowers.com

Over 600,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

*Ratings are for the past 90 days only.

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Reviews of 1-800-Flowers.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-20-2009
My brother sent a photo to me of the flower arrangement. It looked to be identical to the photo on the website. Beautiful!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-20-2009
I have used you services before and was very satisfied. This is why I will continue with your Company.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-19-2009
We had a very good experience with 1-800-Flowers.com. The flower arrangement arrived on time and was exactly what we wanted. We will definately do business again with this company.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-19-2009
My Aunt loved both gifts and said they were beautiful! Thanks
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
07-19-2009
I can't tell you about the product as the person I sent it to has not acknowledged the gift to me so I don't know if she liked it or not. From the order confirmation, I can assume it was received. Otherwise, the service was user friendly.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
07-19-2009
I went through the gifts offered for sympathy, whatever happened to the gift basket containing bath oils & bath wash-the spa sympathy basket-had a journal to write down remembrances & place the obit in?
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-19-2009
Great variety of types of flowers and arrangements available at reasonable prices. Very pleased with numerous purchases made. Orders have been delivered well packaged and on delivery date requested.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-19-2009
My friend loved her birthday gift - thank you.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-19-2009
The recipients of the Serene flowers we sent for a death in the family were extremely pleased with the arrangement which in turn made us extremely pleased.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-19-2009
I ordered flowers for an ill friend, something I'd done several times from your company. The flowers never arrived until 4 days later, and my friend had died. Customer service called and said I'd receive a coupon, but I haven't.