hottopic.com Customer Reviews

Store Details

Store Ratings* Summary


hottopic.com
Customer Certified
Over 175,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.1
On Time Delivery: 9.4
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of hottopic.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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momtj
11-24-2009
My order actually came sooner than expected. It was delivered on a Saturday at the precise time that my son was opening his gifts at his birthday party. What timing!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Immortal lover
11-24-2009
I was very pleased to f;ind items that were not in my stores at the time I ordered. I like the fact that Hot Topic is up to date on what is popular
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Harlie39
11-24-2009
I love the website and the closeup view of the merchandise.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lizzie
11-24-2009
I had great sevice!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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PixiStyx
11-24-2009
Overall I was very pleased with my purchase. However, one shirt had a broken snap on it, so I will return it in hopes of being able to exchange it for the same item. This is the only time I've received a faulty item, so I'm not too upset about it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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kaykayharrypotter
11-24-2009
ya'll were fast and the order was perfect.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-23-2009
Photos of the product are slightly deceiving, especially for the makeup.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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wowzers
11-23-2009
very satisfied with the items i received and how fast i received them when ites arrived everything was intact and all items were present· the correct sizes arrived
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Fakenails
11-23-2009
Has a wide selection of items. But I do wish they have more of plus sizes of certain items as in the pants and bras.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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crazucar
11-23-2009
I really like to buy at Hot Topic