LuggagePoint.com Customer Reviews

Store Details

Store Ratings* Summary


LuggagePoint.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 7.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of LuggagePoint.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
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Nick the gig!
11-15-2009
Everything went alright with the on-line ordering & delivery. Wanted to purchase couple of the same - called the customer service for the next delivery of shipment. Not only the lady was unhelpful but quite rude and made me quite surprised &...
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
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dobee
10-19-2009
never received item...called customer service...item was on hold and no reason was found...issue resolved quickly and item received.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Miri
10-16-2009
I like the bag but wish there was an outer compartment for things like my metrocards and work ID.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
10-08-2009
I had to call luggagepoint.com to find out the status of the item that I purchased. They stated that there was a problem with PayPal not paying/releasing the funds. PayPal has sent email confirmation of payment.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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PeeBodee
09-22-2009
Love my umbrella. It arrived in a timely matter. I was lucky enough to use it the following week. Funny I wished for rain and I got it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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tung
09-15-2009
the price is very good for the item that I bought.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Janet
09-02-2009
the book bag was a lot smaller than I thought it was going to be