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Musician's Friend Reviews

05/23/2013
Musician's Friend offers a very wide range of musical instruments, equipment and accessories for the modern musician, from keyboards and drums, to bass guitars and microphones.

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Circle of Excellence - Musician's Friend

2012 Winner

Circle of Excellence

7 years

Musician's Friend Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 95%

Neutral

 1% 1%

Negative

 4% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.8 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.1 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.5 out of 10

Price Relative To Other
Online Retailers:

9.0 out of 10

Shipping Charges:

9.2 out of 10

Variety of Shipping Options:

9.1 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.4 out of 10

Returns Process:

8.6 out of 10

Recent Reviews for Musician's Friend

Showing 1 - 10 of 4418
  • Ratings for the site & Shopping Experience
    May 15, 2013
    Musician's Friend has always been one of the best place for products and prices. I tell all my friends. Thanks for being there...Roger
    Ratings After Purchase Has Been Made
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Musician's Friend.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    Wish they had more details on the condition of the used gear. Including images.
  • Ratings for the site & Shopping Experience
    May 8, 2013
    This review is "highly" satisfied with the purchase experience at Musician's Friend.
    Ratings After Purchase Has Been Made
    May 23, 2013
    N/A
  • Ratings for the site & Shopping Experience
    May 23, 2013
    Great site!
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "quite a bit" satisfied with the purchase experience at Musician's Friend.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    good value in a good price
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Musician's Friend.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "quite a bit" satisfied with the purchase experience at Musician's Friend.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    have shopped over 10-12 years w mf, honest, fair, fast, and staff well informed!
  • Ratings for the site & Shopping Experience
    May 23, 2013
    Had to pay shipping and tax which does not state when ordering product until check out.
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