Specialized Bicycle Components Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.0


Specialized Bicycle Components

Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.6
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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Reviews of Specialized Bicycle Components

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-25-2009
I am happy with my purchase, however, I ordered the incorrect tire which, is totally my fault. I ordered four tires and plan to return two, and will put two tires on my wife's bike. My local shop was able to get the tire i needed.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-23-2009
shipping charges on my small order were excessive
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-18-2009
I placed my order on 6/3/09, it is now 6/18/09 & I am still waiting for my order. Where is it? Order # 513348
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-18-2009
I am very happy with the customer service I received over the phone, and am pleased with the replacement visor I received in the color I preferred to go with my new helmet.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-17-2009
Sought heel pad on bicycle gloves and found it somewhat to the outside of the heel of my palm.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-16-2009
big fan of Specialized. Wish that there was an XL in a RED team jersey rather than grey / white. The representative explained to me that the RED was discontinued. Truly a stand-out jersey in a line of bikers. He resolved the issue to my... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-14-2009
I enjoy using specifically specialized products. it would make it easier on me if the were availble at local stores, bc shipping seems high to me. promotional coupons would be nice as well.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-08-2009
N/A
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-07-2009
Top Quality Product. You cant get a better Bike for the money. I am sad that with the new Hardrock they are so much less hardcore compared to the '05 and '06 model =[ But $850 aftermarket and a re-welded frame made mine an amazing downhill hardtale.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-06-2009
awesome customer service, quality and delivery. let's do it again next time i need something for my ride
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