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Sensational Beginnings Customer Reviews

Store Details

Store Ratings* Summary


Sensational Beginnings
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.2
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Sensational Beginnings


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
Mandeep
01-22-2012
i never got an email regarding a confirmation or shipping of the order. I still have not received my package and I don't even know the tracking info. Very dissatisfied.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Missy
01-20-2012
The product I ordered was damaged on arrival. Customer service was very willing to offer me a 20% discount. The item was sold out and not available to me. I used the the 20% discount and had the dress repaired at a local alteration business....
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-18-2012
I was a little concerned that my purchase arrived and my payment had not yet cleared at my bank. However, the payment finally cleared the week after my shipment arrived.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
Judy
01-12-2012
I am still waiting for delivery. I realize it was a special order and was told it would take three weeks. I ordered Dec. 12. The present is for a birthday party on January 5.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MamoNana
01-11-2012
I am extremely pleased with SB. I had 2 separate orders to be deliveredto my grandchildren in time for Christmas. Although SB was out of afew of my requested products from their website, I spoke with a rep. andshe confirmed they would have those...
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-07-2012
I have not received the item to date. Totally unexpected to have it delayed. I phoned and was told by the customer service that the manufacturer is delayed and will ship at the end of January. Not the 4 weeks I was expecting. Next time I guess I...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-05-2012
Loved that when I called customer service, the phone was answered by a HUMAN that was very helpful! My only reason for calling was because I never received my order confirmation email with tracking information.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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NewMom
01-04-2012
Great products. Fast shipping.
Overall Rating 10 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lilly B.
01-01-2012
I love the uniqueness of the gifts selected both last year and this for my grandchildren. We have selected things that keep them moving and are kid powered not computer game oriented.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Ztjjm
12-30-2011
When I ordered the product, it was not instock and wasn't going to arrive until after Christmas. When I tracked the shipping on Friday, 12/23/2011, it was already on the truck and out for delivery!!! Imagine my suprise and delight!!!

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