Home > Store Ratings > Lucky Brand

Lucky Brand Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Lucky Brand
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Lucky Brand

Overall Rating 1 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Read full review 		klb3
11-23-2009
I am very unhappy with the lack of "short" size jeans available online and in your stores.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-23-2009
I liked the brand originally because the short inseam was about 29 inches in length which meant i didnt need to tailor the jeans, well now it is 30 and is a little too long, go back to a 29 inch inseam please
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Kay
11-23-2009
Great service.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		tina
11-23-2009
I thnk I already did this survey
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-23-2009
More classic styles would be appreciated in the jeans for the 40 and over crowd! I am not comfortable in the super low cut style. Would be able to buy more!!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Adam
11-23-2009
I wish you had more options for 33 waist in x-long.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Elena
11-22-2009
I ordered the jeans on Tues. 11/17 night and paid extra for 2 day shipping. I anticipated I would get the jeans by Friday so I could wear them for an event, but they did not come until Saturday.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		succa
11-21-2009
Lucky brand jeans are the best jeans in the world. I've been wearing them for about 16yrs. Absolutely love them.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Read full review 		hope
11-19-2009
not only paying $189.+$30 shipping and handleing but then i am going to have pay UPS $67 on delivery which lucky brand did not inform me on.i ordered the products last tuesday and im still waiting today because ups only delivers while im at work.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		BK
11-19-2009
I like Lucky Brand jeans. I just wish size 0 short was available in all styles of your jeans!
1  |  2  |  3  |  4  |  5  |  …