OfficeFurniture.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.6

OfficeFurniture.com
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Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3
On Time Delivery: 8.8
Customer Support: 8.7
Products Met Expectations: 8.5

*Ratings are for the past 90 days only.

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Reviews of OfficeFurniture.com


Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-05-2009
Free shipping w/Estes truck co damaged desk piece w/fork lift. A small dent & piece doesn't seem to be coming apart but we have not had time to put the desk together to determine if ok or not & if the damaged area will show. Late delivery after 2...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-05-2009
My order arrived six days later from what the original receiving date said, but I didn't get an email or call....I had to call and track it down.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
10-29-2009
Color appeared to be very light in the online photo. We compared it to our furniture when we ordered. Item delivered was quite dark and not consistent with our light furniture.Representative gave us a $50 discount and we are satisfied with that.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
I was very pleased with the quality, speed of delivery and care taken in the packaging of the item for delivery. It was extremely well packed to avoid any shipment damage. Overall I cannot think of a single complaint or problem.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-26-2009
My issue is taking payment before shipment. I placed the order on 10/10. My checking account was debited on 10/14. On 10/23 I received notice of shipment. It is better to take payment WHEN you ship, not before.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-21-2009
I've ordered all the furniture I used to redecorate my study (replacing a pair of folding tables and some 15 year old bookcases) from officefurniture.com, and I couldn't be happier with the items I got, the price, or the service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-18-2009
my only complaint was i did not receive two screws that were for the striker plate. i worked around it. the doors do not line up, but that is probably my fault....aagain i worked around it.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-12-2009
One peice was damaged....not a big deal because peice is hidden. Two peices were cut to the wrong length but was able to cut myself with no problem. I am overall satisfied.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-12-2009
Rude delivery people - no greeting or introduction - just "where do you want it?". Informed that the furniture would never fit through the door where I wanted it, but did with no problem. One of the casters on the chair broke the first time I sat on...

OfficeFurniture.com has posted a response to this review.Read full review

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-07-2009
I really like the site and the customer service was great. The product I bought was extremely low in quality and high in frustration for the amount I paid. I'd recommend the service but I personally will not buy furniture online again.