OfficeFurniture.com Customer Reviews

Store Details

Store Ratings* Summary


OfficeFurniture.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.5
On Time Delivery: 8.9
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of OfficeFurniture.com


Overall Rating 7 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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tron
11-14-2009
I am a large woman and the desk chair I ordered is very comfortable and I even got the color I wanted. I give it an A plus.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-11-2009
Item was broken when it arrived, but Sauder promptly provided replacement parts.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 5 Customer Support
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papin
11-10-2009
One of the boxes were damaged-water damage-, I called the company and told to open it and see if item is damaged and could return it.

OfficeFurniture.com has posted a response to this review.  Read full review

Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-09-2009
Quick Turnaround
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
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Girl Friday
11-05-2009
My order arrived six days later from what the original receiving date said, but I didn't get an email or call....I had to call and track it down.

OfficeFurniture.com has posted a response to this review.  Read full review

Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Dennis
10-29-2009
Color appeared to be very light in the online photo. We compared it to our furniture when we ordered. Item delivered was quite dark and not consistent with our light furniture.Representative gave us a $50 discount and we are satisfied with that.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Mike M
10-27-2009
I was very pleased with the quality, speed of delivery and care taken in the packaging of the item for delivery. It was extremely well packed to avoid any shipment damage. Overall I cannot think of a single complaint or problem.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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Mike
10-26-2009
My issue is taking payment before shipment. I placed the order on 10/10. My checking account was debited on 10/14. On 10/23 I received notice of shipment. It is better to take payment WHEN you ship, not before.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Philo, Washington DC
10-21-2009
I've ordered all the furniture I used to redecorate my study (replacing a pair of folding tables and some 15 year old bookcases) from officefurniture.com, and I couldn't be happier with the items I got, the price, or the service. Thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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jimis
10-18-2009
my only complaint was i did not receive two screws that were for the striker plate. i worked around it. the doors do not line up, but that is probably my fault....aagain i worked around it.