Etronics.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Etronics.com

Over 100,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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Reviews of Etronics.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
Overall very good. Would have maybe liked a phone # for customer service, but they emailed back pretty quickly.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-23-2009
I greatly dislike the inability to actually talk to a rep on the phone. I am greatly displeased at the delay of being informed the product I ordered was out of stock. Also, my cancelled orders continue to show that they have not been cancelled.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-22-2009
I have not gotten my grill to date
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
Shipping tracking listed it as not shipped yet and then I received it the next day. I would have stayed home from work if I knew it was coming.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
03-30-2009
The item I thought I was purchasing was not the one pictured (color). There was NO tracking item of the shipment. Web site NEVER showed it as being shipped just "allocated" whatever that was supposed to mean. UPDATE website!
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
03-30-2009
I never got timely, accurate status on your web portal about the fulfillment of my purchase. Had to exchange emails multiple times to explain what I needed (just status) and was on the verge of canceling when I recieved an email that it had been... (more)
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-19-2009
Everything about the purchase was great except the lid of the Weber grill arrived damaged. We called Weber directly & they are sending a new one. We really appreciate yours & Weber's great customer service.
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-17-2009
Product did not ship on time. No 800 number,so used so called "live chat", which was not. No response on 1st query so sent a second with a sterner tone and got somebodys attention and finally got product shipped.Product slightly damaged.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
03-16-2009
This is the worst on-line shopping experience I have ever had. Your organization simply turned me over to an automated responder with the same return message.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
02-16-2009
Im thinkin bout sendin my merchandise back i don t like about it is that i done road by police men on the road n it didnt pick them up im tryin to figure out if they didnt have there radar detectors on or what happen n package was on n off time

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