AutoBarn.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.5

AutoBarn.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.6
Customer Support: 8.3
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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Reviews of AutoBarn.com

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I was sent the wrong part and Autobarn has been completely unresponsive to the tickets I've submitted on how they intend to resolve this issue. Their automated system is flawed in that you con't log in 75% of the time.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
items sent were correct, one item came with a bulb and one did not. there was also two different manufacturers of product.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
Easy to work with and great support!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
The product I received didn't look like the product in the picture on the website, but I installed it anyway and it's better than nothing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
Overall experience very positive.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
The amount charged $22.00 on a $12.95 order that would have fit into a standard envelope was outrageous.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
The product was reported as in stock when I placed the order. After 3 days and no shipping info I tried to contact Autobarn Customer service via phone. I left a message and never received a return call. Live chat did not work.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
Tentei comprar o produto Nu Finish duas vezes para entrega no Brasil. Nas duas foi negado. Comprei então para entrega nos USA e ai foi me pedido cópia do cartão de crédito com foto. Enviei, mas é muita burocracia para o pagamento de 7 dolares!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
Fast shipping. Good packaging.Exactly as advertised.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
My order came on time great company to deal with , I will return to Auto Barn for my Automotive needs
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